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Abstract

The children who engage with children’s social services are some of those who are at most risk of harm and abuse in society (Health Information and Quality Authority, 2012). The aim of the study was to identify what underpins good child-centred practice in children’s social services. This study was conducted to inform the development of National Standards for Children's Social Services. The Health Information and Quality Authority (HIQA) undertook a public scoping consultation to consult with people who have experience of children’s social services. Also a literature review was conducted as part of a review and synthesis of literature and evidence. Findings show that all children’s individual needs should be assessed and each child requires an approach tailored to their individual strengths and needs in order to keep them safe and promote their wellbeing. Although standardisation of certain processes can be helpful, both staff and children benefit from a degree of flexibility in the provision of services. Relationships with staff and having meaningful social connections are significant for children, in order for them to understand how their views can shape their care and support. The findings also indicate that accountable children's social services have strong leadership at both a national and local level to ensure that plans are carried out effectively across children’s social services.

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