Document Type

Book Chapter

Disciplines

5.2 ECONOMICS AND BUSINESS, Business and Management.

Publication Details

https://www.taylorfrancis.com/chapters/edit/10.4324/9781003218425-18/attracting-talent-sustainability-ralf-burbach-julia-lenz-stefan-jooss

doi:10.4324/9781003218425-18

Abstract

Facing significant talent shortages, many hospitality organisations struggle to attract, develop, and retain talent, and ultimately are not able to develop sustainable talent pipelines. In this chapter, we consider how organisations in the hospitality industry can introduce sustainable practices to manage talent. The chapter first presents an overview of the meaning of talent and talent management. We then introduce sustainability in the context of talent management and present three aspects that relate to a sustainable approach: (1) diverse and creative talent, (2) employer branding and employee value proposition, and (3) coopetition as an alternative to the competitive narrative in the hospitality industry. We conclude that sustainable approaches to talent management can aid talent attraction and retention. However, they must meet the organisational needs and employee needs alike, and therefore we advocate a differentiated approach which that allows for strategic differentiation while equally providing learning, development, and growth for all employees. The hospitality industry needs to become better in at addressing foundational issues such as compensation, working conditions, and career paths, while at the same time exploring more innovative approaches to managing talent in the future.

DOI

https://doi.org/10.4324/9781003218425-18

Funder

This research received no external funding

Creative Commons License

Creative Commons Attribution-Share Alike 4.0 International License
This work is licensed under a Creative Commons Attribution-Share Alike 4.0 International License.

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