The article describes the results of a PhD research internship at The Dublin Institute of Technology (DIT). The data were gathered as an element of the author’s doctoral research. A series of interviews was carried out with the Institute’s academic and learning support staff. Based on the interviews the experiences of e-learning in the DIT are analyzed here. The highlights of implementing a virtual learning environment and improving the ICT competencies of academic staff, employee’ and students in the Irish higher education are examined in the article. The data analysis suggests certain differences between the Irish and Kazakhstan elearning systems and possibilities for mutual learning. The main findings are presented and discussed.