International oil and gas companies operate in a competitive environment where superior performance demands that opportunities be identified, evaluated and exploited to minimise time to market and create value for the stakeholders. To do so such companies rely on their human resources, state of the art technology, advanced management systems, innovation and knowledge to maintain competitive advantage. Oil and gas companies have long recognised the importance of knowledge management in achieving this goal. To the forefront of these oil and gas companies is Eni, which is one of the largest oil companies in the world. This paper represents an opportunity to gain a unique insight into Eni's knowledge management system, providing key metrics that describe the use of the system by 8,000 workers across 39 countries and describing the vision for the knowledge management system moving into the future.





To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.