The Role of the Customer as a Quasi-Employee in Service Organisations: A Research Agenda

Authors

Jennifer Lawlor, Technological University DublinFollow

Document Type

Conference Paper

Rights

Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence

Disciplines

Business and Management.

Publication Details

Conference paper presented to Tourism & Hospitality Research in Ireland (THRIC) Conference, Dublin Institute of Technology, Dublin, June 2009.

DOI

https://doi.org/10.21427/D7XF36

Recommended Citation

Lawlor, J. (2009) The Role of the Customer as a Quasi-Employee in Service Organisations: A Research Agenda. ,i>Tourism & Hospitality Research in Ireland (THRIC) Conference, Dublin Institute of Technology, Dublin, June 2009. DOI: 10.21427/D7XF36