Document Type
Article
Rights
Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence
Abstract
Web site development is maturing from the enthusiastic experimental practice of early years to a more professional discipline, addressing the needs of Web site visitors and owner organisations. Quality is central to this maturing and it is necessary to have a full understanding of the meaning of quality in the context of the ever-changing Web. This paper identifies five new quality factors for the Web (visibility, credibility, intelligibility, engagibility and differentiation), together with their characteristics and a checklist of enablers, which can be used by specifiers, designers, developers and evaluators to create quality Web sites.
DOI
https://doi.org/10.21427/z7ay-dv38
Recommended Citation
Fitzpatrick, R. (2000). Additional quality factors for the World Wide Web. Proceedings of the Second World Congress for Software Quality, Yokohama. September 25th-29th, Tokyo, Japan. doi:10.21427/z7ay-dv38
Publication Details
Proceedings of the Second World Congress for Software Quality, Yokohama. Organised by the Union of Japanese Scientists and Engineers, Tokyo, Japan.