Document Type
Article
Disciplines
1.2 COMPUTER AND INFORMATION SCIENCE
Abstract
ABSTRACT Despite the growing importance of mobile social commerce (ms-commerce), little research has been conducted on the effects of informational and social factors on users’ post-adoption behavior. We, therefore, build on the understanding of mobile social commerce in the UK market and how it affects users’ post-adoption behaviors. Our theoretical model leverages the information adoption model, social support theory, and social influence theory. Data was gathered from 377 ms-commerce users from the UK and analyzed via Partial Least Squares (PLS-SEM). The research findings show that both informational and social factors have a positive impact on information adoption in ms-commerce apps. Furthermore, information adoption has a positive impact on trust, which leads to ms-commerce purchase intention, ms-commerce continuance intention, and willingness to share an ms-commerce experience.
DOI
https://doi.org/10.1080/08874417.2023.2251449
Recommended Citation
Acikgoz, Fulya; Busalim, Abdelsalam; Gaskin, James; and Asadi, Shahla, "An Integrated Model for Information Adoption&Trust in Mobile Social Commerce" (2023). Articles. 215.
https://arrow.tudublin.ie/scschcomart/215
Funder
No funding was received for this work.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Share Alike 4.0 International License.
Publication Details
https://www.tandfonline.com/doi/full/10.1080/08874417.2023.2251449
Fulya Acikgoz, Abdelsalam Busalim, James Gaskin & Shahla Asadi (2023) An Integrated Model for Information Adoption&Trust in Mobile Social Commerce, Journal of Computer Information Systems,
DOI: 10.1080/08874417.2023.2251449