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Abstract

The COVID-19 outbreak, which became one of the most stunning pandemics of the modern era, had a truly global effect on the world economy in a short period of time. Almost all countries were negatively impacted by the outbreak, which practically paralysed global life and resulted in negative dynamics, unprecedented conditions, and obstacles. Türkiye was not immune to this, having felt seriously negative consequences during this period. Tourism, nearly coming to a complete interruption for the first time since World War II in the 21st century, happened to be one of the hardest hit industries. The industry of tourism in Türkiye, steadily growing over the previous decade was subjected to this difficult process, bringing the situation to a near-standstill. Tour guides who are major front-line employees in the industry experienced this negativity and faced numerous job-related challenges. With these considerations in mind, the present study sought to uncover how the COVID-19 outbreak impacted Turkish tour guides. For this purpose, a sample of 26 certified tour guides associated with the Izmir Chamber of Tour Guides were interviewed using a semi-structured interview form in September 2021. The study findings reveal that the COVID-19 outbreak greatly affected tour guides, reducing their sources of income while maintaining most of their fixed expenses. To ensure their survival, tour guides require more supports, particularly financial ones.

DOI

https://doi.org/10.21427/1ryv-4f78

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