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Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence


Information science (social aspects)


It was a core commitment from the outset in 2010, when discussions began on the formation of an ICT Coalition spanning the whole ecosystem of internet-connected devices and online services, that any such self-regulatory initiative would need to demonstrate its commitment to independent assessment of its members’ achievements in online safety, given the concerns of the public and other stakeholders in this area. This report is the first such assessment, carried out by Dr Brian O’Neill, two years after the formal launch of the ICT Coalition - a timely moment to review the achievements of ICT Coalition members, assess the state of play in the area of online safety policy and consider what the key areas for further consideration and action should be in the next few years.

Given the diversity of its membership, there are inevitably differences in the way in which companies have implemented the core Principles of the ICT Coalition, and this report should be read in conjunction with the reports of individual member companies to obtain a fuller picture of the detail of company initiatives. Nevertheless, it is clear that ICT Coalition members recognise their own responsibilities and will continue to be vigilant in making their products and services as safe as they reasonably can be, while allowing industry to innovate and provide opportunities for society to benefit in both social and economic terms from all that the internet has to offer to young people. We look forward to continuing constructive dialogue on these issues in our regular Stakeholder Forums in Brussels, and to working within the partnerships which form the foundation of the ICT Coalition to enhance the opportunities available to young people from a rapidly-evolving online world.



The ICT Coalition for the Safer Use of Connected Devices and Online Services by Children and Young People in the EU