Document Type

Theses, Ph.D

Disciplines

Business and Management.

Publication Details

A Doctoral Thesis presented as part of the requirement for the award of DOCTOR OF PHILOSOPHY In the School of Marketing and Entrepreneurship.

Abstract

The public sector of Ghana has been plagued with low productivity issues for over a decade. Psychological capital is a resource that can increase citizenship behaviours, which help to boost productivity. Conservation of resources theory provides a mechanism for explaining the role that psychological capital plays in encouraging organisational citizenship behaviours. This mechanism is reflected in the value of psychological capital among employees and context-specific factors within the omnibus and discrete contexts of the Ghanaian public sector. The thesis explored this through a two-phase research method. Firstly, employing semi-structured interviews to explore the value of psychological capital, and identify perception of abusive supervision, political skill, social capital, and in-group/out-group employee status as context-specific influencing factors in the Ghanaian public sector. A two-wave time-lagged survey was then adopted to examine the influence of these context-specific factors on the resource potential of psychological capital on organisational citizenship behaviours. Apart from the non-significant moderating influence of perception of abusive supervision, the results showed that psychological capital has a full mediating effect on the relationship between social capital and organisational citizenship behaviours. Furthermore, political skill acts as a moderator in the relationship between social capital and psychological capital, and this moderating effect is further moderated by the in-group/out-group status of the individual respondent when considering their ethnicity. These findings, which make several contributions to the literature along with implications for policy and managers, are presented in this thesis

DOI

https://doi.org/10.21427/ztb6-t919

Creative Commons License

Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.

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