The Specification of Store Environments: the Role of Design-Architecture in the Development of Retailer Brand Loyalty

Authors

John Murray, Technological University DublinFollow
Jonathan Elms Dr., University of Stirling

Document Type

Conference Paper

Rights

Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence

Disciplines

Business and Management.

Publication Details

EAERCD 2013, Valencia, Spain

Abstract

This paper proposes a conceptual framework for the inclusion of the aesthetic in the study of retail branding. It proposes modifications to the Mehrabian & Russell (1974) stimulus-organism-response model which characterises most approaches to the holistic study of store environments. Store prototype and retailer attachment are among the global and attribute level variables that could together with collative variables such as novelty and complexity help explain retail brand loyalty. The framework is exploratory and aims to add to existing knowledge on the dynamic, situated, perceptive processes at hand when consumers are exposed to the multitude of cues and messages typically contained in the retail branded environment.

DOI

https://doi.org/10.21427/D71808

Recommended Citation

Murray, J. & Elms, J. (2013) The Specification of Store Environments: the role of design-architecture in the development of retailer brand loyalty, EAERCD Valencia 2013, Conference Proceedings.