"Demonstrating PQS Effectiveness by Operationalising QRM and KM" by Kevin O'Donnell, Martin J. Lipa et al.
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Article Title

Taking a Stand for Quality Demonstrating PQS Effectiveness by Operationalising QRM and KM

Abstract

This paper provides perspectives on the topics of operationalising quality risk management (QRM) and knowledge management (KM). Specifically, the paper explores advancing the capability of each practice independently, and critically – in unison via a framework such as the RKI Cycle – as a means for organizations to improve and demonstrate PQS effectiveness