Author ORCID Identifier

https://orcid.org/0000-0001-5484-7301

Document Type

Conference Paper

Rights

Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence

Disciplines

Computer Sciences

Publication Details

Proceedings of the 26th Workshop On the Semantics and Pragmatics of Dialogue, August, 22-24, 2022, Dublin.

Abstract

Confusion is a mental state triggered by cognitive disequilibrium that can occur in many types of task-oriented interaction, including Human-Robot Interaction (HRI). People may become confused while interacting with robots due to communicative or even task-centred challenges. To build a smooth and engaging HRI, it is insufficient for an agent to simply detect confusion; instead, the system should aim to mitigate the situation. In light of this, in this paper, we present our approach to a linguistic design of dialogue policies to build a dialogue framework to alleviate interlocutor confusion. We also outline our sketch and discuss challenges with respect to its operationalisation.

DOI

https://doi.org/10.21427/39ZK-CG66

Funder

Science Foundation Ireland


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