Author ORCID Identifier
Document Type
Conference Paper
Disciplines
Computer Sciences, 3.3 HEALTH SCIENCES
Abstract
Conversational agents are becoming more common in the health and wellness domains in part due to assumptions regarding potential improvements in individuals’ outcomes. This paper presents initial findings from a review of conversational agent use in healthcare for chronic conditions and well-being. A search of the literature was performed on electronic databases PubMed, ACM Digital Library, Scopus and IEEE Xplore. Studies were included if they were focused on chronic disorder management, disease prevention or lifestyle change and if systems were tested on target user groups. This paper investigates the health domains, the user profiles and reasons why conversational agents may be helpful in the self-management of chronic disease and well-being. This paper also discusses how these tools may be used to improve the health and well-being of different groups of people.
DOI
https://doi.org/10.21427/QP3F-CW22
Recommended Citation
Uetova, E., Hederman, L., Ross, R. J., & O'Sullivan, D. (2023). The Potential and Limitations of Conversational Agents for Chronic Conditions and Well-being. CEUR-WS.org. DOI: 10.21427/QP3F-CW22
Funder
Science Foundation Ireland
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Included in
Computer Sciences Commons, Medicine and Health Sciences Commons, Social and Behavioral Sciences Commons
Publication Details
Persuasive 2023, Adjunct Proceedings of the 18th International Conference on Persuasive Technology, April 19–21, 2023, Eindhoven, The Netherlands
https://ceur-ws.org/Vol-3474/paper19.pdf