Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence
Food and beverages
Recent research studies indicate that customers and individuals are drinking no more than their parents were drinking 15 years ago but the frequency, strength of drinks, and amount of drinks consumed per session has increased. These irrational drinking patterns have created a binge drinking culture. Bar staff and management have the task of serving and dealing with all types of people from all walks of life and status of society, this is an enjoyable and rewarding part of the job. However there are many occasions when they have to deal with people who may well have on occasion for various reasons consumed too much alcohol. This situation requires considerable patience, tact, firmness and above all experience. Alcohol awareness and responsible service can ultimately lead to informed and wise decision making by all bar staff. This special presentation some of the major issues and challenges involved within this area.
Murphy J. (2014). Managing the Responsible Service of Alcohol: are we meeting our obligations?. Hospitality EXPO 2014. Dublin. DOI: 10.21427/D71X97