Document Type



This item is available under a Creative Commons License for non-commercial use only

Publication Details

Dissertation submitted for the award of MSc in Computing (Knowledge Management).


Never before have so many organisation relied on their IT infrastructure for their survival and growth. In this environment the need for organisations to efficiently and cost effectively manage their computer systems is very clear. Knowledge management is increasingly being called upon to aid in the search for efficiency in the software development industry. This project proposes the introduction of a Knowledge management initiative in a small software development team. The initiative culminates in the introduction of an automated knowledge sharing system which is intended to facilitate easier collaboration among members of the team, while at the same capturing knowledge for use in the longer term. Before and after the implementation of the system primary research is carried out within the team firstly to establish requirements, and then post-implementation to evaluate the implementation.