Document Type



Available under a Creative Commons Attribution Non-Commercial Share Alike 4.0 International Licence


Civil engineering, Architecture engineering, Construction engineering


Building Information Modelling (BIM) is an evaluation methodology that has the potential to achieve an adequate communication of information between different construction project stakeholders and clients. Due to the amount of information involved in construction projects and the requirement in control of time, cost and waste, BIM can be perceived as a future-proofed design, construction and Facilities Management (FM) process. Having been involved in various projects working to Level 2 BIM standards over the past 3 years the author has seen a gap in terms of client’s expectations of BIM deliverables and those which are actually produce by the project teams. This is most evident during the building to operations phase at project handover. A better way of communicating the BIM process to client should be implemented, exploiting its full potential, not only through the duration of design and construction phase of the building, but more importantly for the operation and maintenance of the building assets following handover to the client. Literature review was conducted investigating the gaps in communication and client and design and construction team stakeholder perspectives on the BIM process. A prototype solution, aiming to help and bridge the communication gap was derived. The objective of this research, which involved literature review, stakeholder interviews and proposed focus group discussions was to develop a prototype solution with the aim of helping to bridge the gap between client expectations and project team delivery.